Política de envío

Duties and Taxes for International orders are not included in the total upon checkout. The recipient is responsible for those charges upon delivery.

International countries we ship to: United States, Canada, United Kingdom, Australia, New Zealand, France, Germany, Ireland, Netherlands, Puerto Rico, Sweden, Switzerland.

• We process orders Monday-Friday (excluding holidays).
• USPS doesn't deliver orders on Sundays or most holidays.
• You will receive an email with the tracking number once the label has been created for your order. If not, contact us.
• We use USPS, UPS, Global Post, Canada Post, and DHL to deliver all orders.

• If USPS tracking shows delivery but you did not receive the package on the date indicated by USPS tracking, USPS recommends the following:
• Looking for the package somewhere near your front door or asking your neighbors. Sometimes, postal workers leave packages near doorsteps and not near residential post office boxes. Also, a well-meaning neighbor might have taken your package inside their house for safekeeping or for protection against the rain or other bad weather.
• Contacting USPS at 1-800-ASK-USPS or contacting your local Post Office directly and explaining that you have delivery confirmation, but no package was actually delivered, and ask them to start a tracking investigation to discover the whereabouts of your missing package.
• Contacting the USPS Track and Confirm customer service office at 1-800-222-1811.

If you have any additional questions or concerns please email us at contact@magicpopmic.com or live chat with us Monday-Sunday 9:30AM - 3:00AM PST from our Home Page.

TRACKING ORDERS

Track your order through the Magic Pop Mic Portal.